The Pharmacy Operations Manager is responsible for overseeing the daily operations of the pharmacy department. In addition, the Pharmacy Operations Manager provides pharmaceutical care to patients as a staff pharmacist as needed. This position will assist the Director of Pharmacy to assure all legal, regulatory and accrediting requirements are maintained at the best demonstrated practice. Maintain a professional presence throughout the hospital. Assure pharmacy services and activities are carried out to meet goals and standards of Steward Health Care and the client/hospital.
o Supervise pharmacists and pharmacy supportive personnel
o Maintain schedules for staff
Oversee training for central pharmacists, new hires and pharmacist shift responsibilities
o Arrange/conduct hospital and pharmacy orientation for new hires within 60 days
Develop and implement a training and competency program for all staff and maintain records of those completed competencies
Participate in the hospital P&T committee as directed by the Director of Pharmacy
Participate in hospital committee meetings necessary to enhance practice and patient care
Participate and direct pharmacy quality activities
Contribute to the medication safety program through medication incident reviews, proactive reporting, participating in committee presentations and action planning
Establishing standards and training for sterile product preparation in compliance with USP 795/797/800 non- sterile and sterile preparation standards, including annual review of master formulation records
Participates in precepting residents during administration rotations and actively contributes to project development and oversight
Attends and participates in departmental meetings, in-services, and quality improvement programs
o Maintains all required training and education per department requirements.
Assist in the development and maintenance of information systems and other technology applications within the Pharmacy
Work with technician purchaser in the procurement of medications and supplies in accordance with GPO bids and Steward Health Care best demonstrated practices
Assure adequate control and documentation of controlled substances
o Includes Power of Attorney to order Schedule II-IV drugs
Meet or exceed all Accreditation Bodies (TJC, DNV, CMS, BOP) standards related to pharmacy
Use best practices in formulary and cost control
Participate in the process for patient and department charges, and that they are accurately and timely posted to accounts
Supervise all drug storage areas in accordance with legal and best demonstrated practice
Oversee preparation and delivery of medication throughout the hospital
Assist the Director with the pharmacy budget and all aspects related to the financial program.
o Reconcile financial information and communicate on a timely basis
Adheres to hospital and departmental policies and procedures. Complies with all requirements related to risk management, safety, security, fire, and infection control. Complies with all applicable state, local and federal regulations.
In case of a prolonged absence of the Director of Pharmacy will serve as the Pharmacist-In-Charge
Perform as staff pharmacist as needed
SECONDARY POSITION ROLES:
Maintains safety-integrity-professionalism of pharmacy at all times
Provide in-services to staff and hospital professional staff
Monitor acquisition and renewal of all pharmacy licenses and permits and staff licenses
Supervise monthly medication area inspections and have supporting documentation
Conducts periodic staff meetings
Perform special projects as requested
Meets dress code standards; appearance is neat and clean. Is conscientious in regard to personal hygiene.
Treats patients and families with respect and dignity and assures confidentiality of patient records
Maintains a good working relationship both within the department and with other departments
Assists in the resolution of problems or concerns while being a supportive team member
Consistently strives to promote great customer service in all aspects of the job
Perform MUE and report results in committee meetings
I. Education: Graduate of college of Pharmacy accredited by ACPE or equivalent
II. Experience: At least 5 years hospital pharmacy experience
III. Certification/Licensure: Current license to practice Pharmacy in state and maintains all required CE
IV. Software/Hardware: Preferred: Pyxis, Meditech, Microsoft Office
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