Cleveland Clinic Akron General is a 532-bed adult, tertiary care, Level I Trauma center that has been serving the healthcare and wellness needs of Akron and the surrounding communities for over 100 years. Additionally, Cleveland Clinic Akron General has regional referral centers in Cardiology, Cancer, and Orthopedics. As a major teaching hospital, Cleveland Clinic Akron General trains future physicians and pharmacists through 14 high-quality medical and pharmacy residency programs. Cleveland Clinic Akron General was nationally ranked in one adult specialty and identified as one of the 2019-2020 “Best Hospitals” in Ohio by U.S. News & World Report.
The Department of Pharmacy at Cleveland Clinic Akron General employs more than 80 pharmacists, residents, pharmacy interns, technicians, and other support personnel whose primary goal is to provide excellent patient care. The pharmacy provides services at Cleveland Clinic Akron General, the McDowell Cancer Center, the Visiting Nurse Services Hospice Care Center, an Ambulatory Care Center, Lodi Community Hospital, Edwin Shaw Rehabilitation Hospital, and three free standing emergency departments and infusion centers. Patient care areas at Cleveland Clinic Akron General are served by a central pharmacy and satellites in the coronary care unit, medical and surgical intensive care units, and operating room. Distributive services are supported by Swisslog PillPick® and BoxPicker® automated packing, storage, and dispensing systems.
Summary Under the direct supervision of the Director, Pharmacy, the Manager, Pharmacy Operations is responsible for directing the daily activities of the Pharmacy to ensure safe and efficient operation of the department.
Supervises activities of the Pharmacy personnel and oversees daily pharmaceutical care services and/or dispensing and/or distribution operations of the department.
Assists in planning and implementing new and revised programs/services.
Manages professional and/or technical support personnel within their scope of responsibilities including hiring, training, evaluating, disciplinary action, and scheduling.
Prepares and reviews various management reports to make appropriate recommendations.
Responsible for identifying the need for and development of all policies necessary to ensure the safe and efficient delivery of medication use practices and medications.
Maintains appropriate quality control and quality assurance program standards.
Oversees and participates in orienting and training of new personnel relative to clinical and/or operational issues.
Supervises maintenance of required departmental records according to regulations.
Assists with preparation of capital and operating budgets; administers budgets to attain objectives as assigned.
Attends continuing education programs to remain abreast of current pharmacy practices and to maintain licensure.
Performs duties of other Pharmacy managers as necessary.
Other duties as assigned.
Follows Hospital and department policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety.
Completes mandatory education and training in order to maintain organization and department-specific competencies and requirements.
Michael R. Hoying, RPh, MS
Director of Pharmacy
Cleveland Clinic Akron General Department of Pharmacy
1 Akron General Ave., Akron, Ohio 44307
Masters degree in Business Administration or Hospital Pharmacy or Pharm.D degree preferred.
Completion of a Pharmacy residency preferred.
Pharmacy license to practice in Ohio.
For Pharmacy Operations Managers in the Retail Pharmacy setting:
Completion of a board of pharmacy approved course in the administration of immunizations required.
Current Basic Life Support (BLS) certification through American Heart Association (AHA).
For incumbents as of 6/1/2019 who do not currently hold a current BLS and/or have not completed an approved course in the administration of immunizations will be given until 1/1/2020 to obtain required certifications.
Two years of managerial experience.
Two years experience as staff pharmacist.
Internal Number: 34
About Cleveland Clinic Akron General
Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. We are ranked among the nation’s top hospitals by U.S.News & World Report. That’s why people from across the country and around the world come here for care. A teaching and research leader, we offer exceptional career opportunities, as well as access to cutting-edge technology and innovative medical ideas.