Responsible for providing managerial and leadership support for Pharmacys Population Health programs and staff. Plans, directs, monitors, evaluates, and improves the provision of population-health pharmacy services; including but not limited to system and plan performance in assigned business areas. Assures adequate staffing according to workload while maintaining expected productivity levels. Develops standards of work performance, orientation and training programs. Promotes and demonstrates effective inter-disciplinary collaboration. Ensures the functions of the department are consistent with policies and procedures. Responsible for maintaining robust policies and procedures, clinical tools, and resources. Adheres to local, state, and federal laws regarding the profession of pharmacy practice.
Responsible for oversight of routine operations of Pharmacy Population Health Services. Provides leadership and direction to the pharmacy staff; including pharmacists and residents, pharmacy interns, pharmacy technicians, and support staff. Promotes positive relations and actively contributes to a supportive work environment. Fosters a team environment within the department and various services across the system. Participates as a pharmacy preceptor (students and residents) and, as assigned, member of the Residency Advisory Council.
Leads the recruitment, selection, orientation, competency assessment and evaluation of assigned employees. Serves as a change agent, role model, and facilitator for education, professional development and research. Fosters ongoing career development for assigned employees.
Manages assigned population health management activities; including but not limited to clinical quality programs and services, member engagement activities, provider outreach and engagement activities, utilization and medical management functions, customer service functions, data management/manipulation, and coordination with a variety of care providers, including physicians, nurses, pharmacists, care managers, and other members of the healthcare team. Operates within the budgetary guidelines of the department/system. Accountable for financial stewardship by monitoring appropriate fiscal controls and resources, equipment and supplies. Plans efficient and effective utilization of resources.
Participates in the development and revision of assigned programs and services and leads Quality Improvement efforts for population health pharmacy services. Leads the development, interpretation, implementation and evaluation of the goals/objectives and process improvement activities within the department. Implements decisions of the appropriate oversight committees including but not limited to Pharmacy and Therapeutics Clinical Consensus Groups related to population health. Monitors and ensures compliance with departmental and organizational policies and procedures, Federal and State laws, and regulatory agency standards. Investigates and initiates the resolution of customer complaints.
Serves as a professional resource in facilitating inter-disciplinary practice and communication. Provides pharmacy representation and leadership on pharmacy, system, and external committees related to population health pharmacy services.
Provides leadership, expectations and oversight of the member experience. Assures practitioners are providing service excellence and recovery in alignment with the organization. Participates in monitoring and quality improvement activities associated with this aspect of care.
Participates in the day-to-day duties of the Population Health Clinical Pharmacist and associated job duties. Time devoted to direct patient care may vary by assigned areas of responsibility.
Doctorate in Pharmacy degree or another advanced degree in pharmacy from an accredited College of Pharmacy.
Requires current pharmacy licensure in the state of practice within 90 days of hire.
Completion of a PGY1 accredited pharmacy residency or equivalent clinical pharmacy experience. Three years of experience within the ambulatory care, managed care, or population health management environment. Requires demonstrated leadership ability. Requires demonstrated ability to build and maintain effective communication and working relationships with staff, physicians, patients and their families. Excellent organizational, human relations and communication skills are required to maintain good rapport and effective working relationships with internal and external customers.
Must have knowledge of computer software, Microsoft applications and electronic health records.
Master of Business Administration (MBA). Completion of a PGY2 accredited pharmacy residency program or equivalent previous clinical pharmacy experience in Managed Care, Health-System Pharmacy Administration, or Ambulatory setting.
Additional related education and/or experience preferred.
Internal Number: 261771
About Banner Health
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system includes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many loc...ations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.