Here is your opportunity to join one of the nation’s top children’s hospitals. We have a talented, engaged team that is eager to learn and advance their practice. We are looking for an operations leader that can help guide our journey into the future of pharmacy practice and explore innovative technologies. We are looking for one who will inspire our staff to embrace rapid and exciting growth and identify creative solutions to advance processes. The leader should be flexible, available to staff, and lead by example. We care for our children and employees with respect, integrity, and heart. We are committed to training students, residents, and tomorrow’s leaders. Our leaders mentor and encourage staff to achieve their goals. Our team is devoted to providing exceptional care for all our children.
Come join our team and help us brighten the life of a child!
This position is responsible for managing daily operations of Inpatient Pharmacy Services, Main Campus based clinics, and departments serviced by the Inpatient Pharmacy. Directly manages inpatient operation pharmacists, technicians, and lead technician team. Provides supervision and oversight of the inpatient clinical staff pharmacists, pharmacy interns, and students. Responsible for human resource management functions of direct reports. This position reports directly to the Director of Inpatient Pharmacy Services and receives supervision from the Chief of Pharmacy Services.
Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
Excellence in clinical care, service and communication
Collaborative within our institution and with others who share our mission and goals
Leadership that set the standard for pediatric health care today and innovations of the future
Accountability to our patients, community and each other for providing the best in the most cost-effective way.
Actively leads daily inpatient pharmacy operations to maintain department quality control, regulatory compliance, and safe medication management. Ensures appropriate staffing levels to provide safe and effective patient care.
Completes the clinical staff pharmacist schedule in a timely manner.
Supports the Lead Pharmacy Technician in the completion and management of the pharmacy technician staff schedule.
Approves Paid Time Off (PTO) requests for the clinical staff pharmacists and pharmacy technicians.
Creates and maintains job duties for technician and pharmacist roles.
Directly manages staff pharmacy technicians and contributes to the supervision, evaluations, and competency training of the Sterile Products Lead Pharmacist, Operations Leads Pharmacist(s) and Technician(s), Automation Specialist, and clinical staff pharmacist(s).
Completes both 90 day and performance evaluations on time; initiates and delivers for cause Performance Improvement Plans (PIP) with the support of the Director of Inpatient Pharmacy Services.
Ensure all training requirements have been met and documentation is completed in a timely manner.
Responsible for hiring pharmacy technicians. To include completion of initial application screening, scheduling and organizing onsite interviews. Supports the Human Resource Department with onboarding of new employees.
Assist with hiring of Pharmacist staff. Support the Human Resource Department with onboarding of new employees.
Develop and implement programs that support employee engagement.
Assist in the development, implementation, and evaluation of department`s operations, clinical and financial goals. Assures individual goals coincide with the department and hospital goals.
Actively involved and contributes to meeting cost savings and expense reduction goals
Actively involved with effective formulary management to meet hospital policies
Develops individual annual goals to meet organizational targets
Responsible for assisting the Director of Inpatient Pharmacy Services to achieve organizational goals by promoting the development, preparation, implementation, and attainment of departmental goals, policies/procedures, and projects to improve medication safety, quality assurance, accessibility of inpatient pharmacy and main campus clinic services.
Actively participates in the departmental education activities.
Develop and implement competencies pertaining to pharmacy operations; ensure annual competencies are completed in a timely manner
Provide preceptorship to pharmacy residents, pharmacy technician students, and college of pharmacy students.
Creates and implements programs to educate and develop staff.
Acts as liaison between the pharmacy, medical, nursing and hospital staff for issues pertaining to inpatient and main campus clinic(s) pharmacy services.
Build and strengthen relationships with medical, nursing, and hospital staff to provide quality care to patients and meet regulatory compliance.
Effectively communicates problems, patient needs and pertinent information to enhance continuity of care. Respond promptly to all modes of communication within the department and hospital and proactively solves problems. Answers phones promptly and politely demonstrating PCH Values of excellence in clinical care, service and communication at all times.
Maintains competency as a clinical staff pharmacist and is able to staff various shifts within the department.
Completes all department and hospital mandatory competencies as required
Functions in a daily staff role as required
Provides direct oversight and timely and accurate verification of final product for all aseptic parenteral and non- parenteral medication preparation, dispensing and distribution in compliance with state, federal statues and hospital procedures.
Attends in-services, on the job training, required leadership classes offered by PCH, and participates in continuing education programs to meet Arizona Board of Pharmacy licensure requirements.
Build and strengthen operational knowledge in areas such as regulatory compliance, IV room operations, compliance, inventory and formulary management, emergency preparedness
Manages daily operations of automated dispensing technology, other pharmacy operations technology and information systems. Consults as an expert in these areas. Maintains medication supply inventory products, in conjunction with the Pharmacy Business Manager and supply chain staff to meet daily patient care needs.
Supports quality assurance and medication safety initiatives within the department.
Performs miscellaneous job related duties as requested.
Medical (3 different plans/deductibles to choose from)
401K including a hands on representative to assist in planning
Gym membership discounts
Nationally recognized wellness program including Apple Watch options
Flex spending, health savings and dependent day care savings accounts available
Free campus parking
Pet discount program
Home and auto insurance
Company paid life insurance with optional supplemental coverage for self, spouse and dependents
Employee assistance program
Affordable healthy cafeteria food options
Current licensure or eligible as a Pharmacist either by reciprocity or examination by the Arizona State Board of Pharmacy. Requirement
Current BLS or PALS certification for Healthcare Providers from the American Heart Association. Preferred
Bachelors Degree (BS) or Doctoral Degree (Pharm.D) in Pharmacy. Requirement
Masters Degree preferred
Three (3) years of operation, clinical and/or administrative pharmacy practice in an acute care setting or equivalent. Requirement
Minimum of two (2) years of supervisory experience in acute care, advanced practice training or equivalent. Requirement
Previous experience in Pediatrics or equivalent. Preferred
Experience with various pharmacy operations related technology and automated dispensing and inventory control systems and applications. Requirement
About Phoenix Children's Hospital
Phoenix Children's Hospital is a freestanding pediatric acute care children's hospital located in Phoenix, Arizona. Phoenix Children’s is one of only 24 children’s hospitals nationwide to receive top rankings in every surveyed specialty. Phoenix Children's ranked 10 out of 10!For the fourth time, Phoenix Children’s Hospital has earned national rankings by U.S. News & World Report’s Best Children’s Hospitals in 10 out of 10 specialties. We continue to be the only children’s hospital in Arizona ever to have been recognized by U.S. News & World Report and one of only 24 children’s hospitals in the United States to rank in all 10 surveyed specialties for 2020-2021. Every year, U.S. News & World Report ranks children’s hospitals on numerous measures including clinical expertise and patient outcomes in 10 clinical specialties. This is the 10th consecutive year Phoenix Children’s has been named among the nation’s Best Children’s Hospitals and the fourth time the health system has received top marks in all 10 areas. Of the 118 children’s hospitals ranked by U.S. News & World Report, only 24 hospitals were ranked in all ten pediatric specialties.•Hematology and Oncology, #35, represented by... Phoenix Children’s Center for Cancer and Blood Disorders•Cardiology and Heart Surgery, #27, represented by Phoenix Children’s Heart Center •Diabetes and Endocrinology, #39 •Gastroenterology and GI Surgery, #34 •Neonatology, #20 •Nephrology, #33 •Neurology and Neurosurgery, #29, represented by Barrow Neurological Institute at Phoenix Children’s •Orthopedics, #23, represented by the Herbert J. Louis Center for Pediatric Orthopedics and Sports Medicine •Pulmonology and Lung Surgery, #37•Urology, #45"We are extremely proud of this recognition, but there is always more work to do,” shared Chief Medical Officer, Mike Ritchey, MD. “Quality improvement is an organizational mindset that’s supported by clinicians, patients, technology, community, and everyone involved in our health care organization. Phoenix Children’s is committed to challenging itself to do better every day.” Scoring for pediatric health centers heavily reflects patient outcomes and care-related data. To gather these figures, U.S. News & World Report sends clinical questionnaires to nearly 200 pediatric hospitals across the U.S. Every surveyed hospital also receives a reputation score, which is a contributing factor in its final ranking. Specialties are measured by national surveys of pediatric specialists who rank top pediatric hospitals in specific specialties by indicating where they would send their sickest patients, without respect to proximity or cost. Phoenix Children’s ranking among the nation’s Best Children’s Hospitals comes on the heels of several other high-profile honors and acknowledgments. In April, Phoenix Children's was verified by the American College of Surgeons (ACS) as a Level 1 Children’s Surgery Center. In addition, we recently received a three-year accreditation from the Commission on Accreditation of Rehabilitation Facilities (CARF) and are routinely recognized by Solutions for Patient Safety (SPS) for our quality work. Late last year, the hospital received a Five Star Patient Care “Vigi Award.”“When families are looking for a hospital to care for their child, U.S. News & World Report rankings are a reliable guide in that process,” said president and CEO, Bob Meyer. “I am immensely proud of our team of clinicians, administrators and staff who go above and beyond to ensure that families who choose Phoenix Children’s receive the very best care.”