Under the direction of the Director of Network Operations, develops and implements projects to build and grow high performing specialty pharmacy and infusion programs that meet and/or exceed network, pharmaceutical manufacturer, payer and accreditation requirements. Works with members to coordinate operational and clinical practices and processes. Contributes to the Excelera Operations Committee and Home Infusion User Group. Monitors project and network performance and addresses any issues in a timely manner.
Oversees account management for health system specialty pharmacy and home infusion pharmacy clients and projects
Serve as advocate for network members to Excelera and other external stakeholders.
Facilitates the communication and exchange of network data files and reporting.
Provides operational content for sales and business development initiatives
Provide regular updates on the status of network operations to management.
Work in conjunction with Operations team and member pharmacy to achieve successful accreditations on an ongoing basis.
Coordinate with IT, Payer, Pharma and Nursing components of projects
Knowledge, Skills & Abilities:
Highly Proficient Relationship Management
Ability to build and maintain professional relationships
Understanding of pharma and payor business operations generally
Ability and willingness to travel an average of 50%
Due to differences in scope of care, practice, or service across settings, the specific experience required for this position may vary
Work successfully in a team environment
Superior interpersonal communication skills
Relationship management and sales skills
Strategic planning capabilities
Ability to learn new skills and concepts easily
Exceptional customer service skills
Enthusiastic personality; tenacious
Self-motivated and organized
Good listening skills
Proactive and responsive
Minimum level of experience: 3 years retail or institutional pharmacy, ideally in home infusion. Degree in Pharmacy or Nursing
About ExceleraRx Corp.
ExceleraRx Corp. is a healthcare company that empowers integrated delivery networks, health systems and large academic medical centers to provide integrated care for complex pharmacy patients, leading to improved health outcomes and decreased healthcare costs. To learn more, www.excelerarx.com or follow us on LinkedIn.