We operate more than 30 clinic-based retail pharmacies. Our pharmacies share a common medical records system with M Health Fairview hospitals and clinics that assist us in providing optimum care for our patients. We offer clinical programs in partnership with the clinics to meet shared goals with blood pressure, adherence, asthma and immunizations. We also offer competitive prices, expert consultation, mail service, and medication therapy management. Our pharmacies can be used by anyone, not just M Health Fairview patients. Key to our success is point-of-care integration with clinic providers and making the extra effort to capture our patients prescriptions, rather than relegating them to outside pharmacies that have less of a stake in our patients health outcomes.
Responsibilities/Job Description
Receive prescriptions from patients and gather appropriate information per department policy. Assist in the preparation and dispensing of medications and supplies as assigned, including counting, pouring and labeling prescriptions.
Verify insurance and resolve issues in a manner that will serve the customers needs. Address third party prescription questions, which may include prior authorizations, vacation supplies, dose changes, price check and drug utilization review.
Process new and refill prescriptions in the computer system quickly and accurately; including entering refill authorization requests and entering and calculating complex prescriptions such as compounds and injectables.
Respond to internal and external customer questions and concerns in a professional and customer-focused manner.
Handle cash register transactions quickly and accurately.
Perform under the direction of the Pharmacist to assist with identifying and resolving patient specific medication related issues in the patients best interest.
Provide training to new and current staff on areas of expertise including computer/software, insurance plans and problems that may occur, customer service, and other processes.
Under the direction of the pharmacist, prepare drug therapy for patients in an accurate and timely fashion in accordance with all legal requirements, regulatory agencies and Fairview Policy.
Deliver medications, supplies and equipment to patient care areas and other clinical areas as appropriate.
Assist in the maintenance of pharmacy to reflect a clean and well-stocked condition on a daily basis
Ensure each product has a POS shelf label
Assist in inventory control functions
Record invoices in department inventory control/invoice records
Maintain stock of inventory in assigned areas
Receive, unpack, and check incoming stock against invoices and place into inventory
Process recalls and returns when necessary
Help in the maintenance of pharmacy billing records
Data entry, adjudication, knowledge of billing methods and ability to discern billing for Medicare for vaccinations etc.
Qualifications
Required:
Current or pending registration by the Minnesota Board of Pharmacy, and if first registered on/after 1/1/2013, completion of a MNBOP approved employer based or vocational/technical training program.
Preferred:
Pharmacy technician experience and knowledgeable of data entry and insurance adjudications.
Desired Skills:
Excellent customer service skills, proficient in the English language, good attention to detail, ability to multitask.
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, ...Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.
