The VA Palo Alto Health Care System has immediate openings for a full-time Outpatient Pharmacy Technician position for the Palo Alto campus. The technician will rotate through various assignments, such as window coverage, prescription filing, robot filling, controlled substance filling, mail processing and telephone care program. The Outpatient Pharmacy Technician duties include; but are not limited to: Window coverage involves serving as the first line of communication between the outpatient pharmacy and patient, nurse, and/or other medical staff to address patient needs at the window or over the phone. This includes providing basic information regarding availability of drugs and dosage forms stocked in the pharmacy, location and status of previously requested refills, handing completed prescriptions to patients/caregivers and informing patients on the procedures to obtain prescriptions. Prescription filling involves selecting medications from the shelf, counting the correct number of medications or medical supplies, prepackaging, reconstituting and labeling as indicated to prepare prescriptions for dispensing. Robot filling involves restocking the Parata MAX robot, completing prescriptions filled by the robot and performing required cleaning and maintenance. Controlled substance filling involves selecting controlled substance medications, counting the correct number of drugs, and labeling as indicated to prepare prescriptions for dispensing. This also includes conducting scheduled inventories and maintaining perpetual inventories of all controlled substances. Mail processing includes preparing and coordinating prescriptions to be mailed to patients via US Postal Service or UPS and ensuring appropriate paperwork and chain of custody are maintained. Telephone care program involves answering incoming calls, independently resolving patient issues and requesting prescriptions from providers. Must possess current, active PTCB Certification. Work Schedule: Various shifts including weekend and holidays rotations Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.