The Community Care Clinical Pharmacy Technician (Outpatient) position at the Tomah Veterans Affairs Medical Center (VAMC) functions in the outpatient section of the Pharmacy service line under the Associate Director's Office. This assignment involves the receiving, assessing, processing, and documenting of all Community Care prescriptions.The Pharmacy Technician assists the Community Care Clinical Pharmacist in all daily tasks concerning Community Care prescribed prescriptions and related tasks. Major Duties: Community Care Prescription Support: Receives faxed, mailed, electronically prescribed, or delivered prescriptions written by Non-VA providers and documents all received prescriptions in CPRS. Utilizes CPRS, or other related sites to determine authorization of Non-VA Care by the Tomah VA Medical Center. Communicates with patients concerning prescriptions received from unauthorized provider visits and handles prescriptions appropriately, whether forwarding to primary care provider, returning to patient, and/or documenting in CPRS. Reviews authorized prescriptions for appropriateness using pharmacy technician knowledge, as well as knowledge concerning the national drug formulary and local VA formulary requirements. Communicates with Non-VA physicians and nurses to request clarification of prescriptions or medication changes due to VA formulary and forwards all changes and clarifications to a licensed pharmacist to receive from the Non-VA representative, and documents these actions in CPRS. Initiates the non-formulary/prior authorization process with the Non-VA provider and records needed documentation in CPRS. Follows up via phone and/or fax with Non-VA Provider regarding initiated communications concerning non-formulary/prior authorization medications, clarifications, or medication change requests frequently, and documents in CPRS. Enters non-formulary or prior authorization consult requests in CPRS for review and completion by the Community Care Clinical Pharmacist, after all needed documentation has been received. Inputs authorized prescriptions or prepares electronically prescribed medications in VistA for the review and verification by a Clinical Pharmacist. Contacts patients with updates on Non-VA prescriptions and documents in CPRS. Scans non-formulary and prior authorization documents into Vista Imaging and files all prescriptions for easy retrieval on the Pharmacy shared (S) drive. Assists in the tracking and shipping of Non-VA prescribed controlled substances, as well as all Non-VA prescribed medications mailed from the Tomah VA Pharmacy or Charleston Consolidated Mail-Out Pharmacy (CMOP). Communicates with Procurement Pharmacist or Procurement Technician when specialty medications need to be ordered. Initiates requests for medications from specialty pharmacies, releases medication once delivery confirmation received, files prescription packet appropriately, and communicates with procurement team regarding delivery receipt confirmation. Controlled Substance Non-VA Prescription Support Telephone Triage Outpatient Drug Distribution Operates as procurement/CS backup Work Schedule: Full-time; M-F, 8:00am-4:30pm Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.