Pharmacy Technician - Clinical Support - Golden Valley, MN
Location: Golden Valley, Minnesota
Internal Number: 106510074
$3,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS
With hundreds of pharmacies across the country, a career with Genoa Healthcare means you're part of changing the lives of those with behavioral health and other complex conditions. People with serious illnesses – and those who care for them – have incredibly moving stories, and at Genoa we are their partner. We partner with community-based providers and others, so they get the right medications and can follow their treatment plans.
We are part of OptumRx (and UnitedHealth Group), which is a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Take a closer look to learn why a career with Genoa Healthcare might be the path to discovering your life's best work. (sm)
We are seeking a Pharmacy Technician – Clinical Support that will work under a pharmacist’s supervision and collaborate with the Care Center team and other team members in support of Genoa Healthcare’s clients and patients. This Pharmacy Technician – Clinical Support role differs from retail in that we are not a dispensing pharmacy. This position is ever evolving as the company grows.
The Pharmacy Technician – Clinical Support role is a call center position primarily responsible for supporting the Care Center and Clinical Services staff in all aspects of medication management services and clinical programs, including telephonic patient outreach, project coordination, scheduling call back appointments, coordination of care, follow up care activities and adherence encounters.
Work address: 8441 Wayzata Blvd Ste 340 Golden Valley, MN 55426
Hours: Monday-Friday, 8:00am-4:30pm or 8:30am-5:00pm, full time; 40 hours. No Nights or Weekends.
Support Clinical Services staff with daily patient outreach calls, call back appointment scheduling, contacting providers and pharmacies and other patient care activities as assigned
Ability to gather medication lists to increase the efficiency of interactions between patients, pharmacists, and other clinical staff. This maximizes the number of patients encounters and eliminates gaps in communication
Serve as a point of contact for both patients and clinical staff to optimize access to the comprehensive medication management services available in the Care Center
Maintain department productivity levels for patient satisfaction and performance goals
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
High School Diploma, GED or higher
Certified Pharmacy Technician License in the State of Minnesota (PTCB preferred or willing to obtain within 12 months)
2+ years of experience as a Pharmacy Technician OR completion of a pharmacy technician certificate or degree program
Full COVID-19 vaccination is an essential requirement of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance.
Experience working for a PBM, Health Plan preferred
Familiarity with the concept of Medication Therapy Management (MTM)
Excellent written and oral communication skills
Excellent time management skills and ability to be self-motivated and driven to achieve goals
To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
**PLEASE NOTE** The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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