All the benefits and perks you need for you and your family:
Benefits from Day One
Paid Days Off from Day One
Whole Person Wellbeing Resources
Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Shift: Monday - Friday
Location: 582 Monroe Rd Suite 1412 Sanford, FL 32771
The role you’ll contribute:
The Specialty Processing Technician performs a wide range of duties to assist our patients with certain chronic illnesses to receive consistent clinical care and obtain financial assistance. Specialty prescription items are often very expensive, and require an extra level of care and attention above and beyond non-specialty items. This position will work closely with pharmacists, patients, providers, and others to coordinate medication access and adherence for complex disease states. This position will work with primary and secondary payors to assure the patient has their medication in a timely fashion with the best pricing. He or she will be responsible for assisting with processing prescriptions through the pharmacy system, coordination of medication refills, and setting up shipments and deliveries with the patients via phone. Works only under the supervision of a registered Pharmacist and does not perform duties that can only be legally performed by a registered Pharmacist.
The value you’ll bring to the team:
Enters new prescription orders assuring that all information is correct including proper patient, drug, medication, directions, refills, and physician are selected at order entry. Checks for completeness of all required items including all necessary diluents and ancillary supplies.
Maintains working appointment calendar in Outlook to keep track of upcoming patient refills or appointment dates to make sure medication is delivered in a timely fashion.
Selects appropriate shipping method for the order, verifies shipping address and date according to specialty department processes or patient’s request making sure that the correct and most cost effective method is always used and the pharmacy service standards are being met.
Helps patients obtain copay assistance. Communicate with copay assistance company as needed to fix billing issues.
Communicates copays to patients and receive approval before billing. Assures all requests and payments are complete before processing orders. Makes sure all available copay assistance methods have been billed.
Processes incoming mail / faxes / physician phone prescriptions/ SureScripts/ transfers/ refill requests in an accurate and timely manner as assigned by Manager and/or Lead Specialty Technician.
Requests special drop ship items from the pharmacy purchasing technician based on processing procedures. Provides all information necessary to obtain from pharmacy wholesaler.
Communicates with automation technician assigned to specialty filling area to ensure patient orders are filled in a timely manner. Also communicates to automation team expected ship dates so shipments will go out on the correct day
The expertise and experiences you’ll need to succeed:
High School diploma or equivalent.
Two years retail, hospital or mail-order pharmacy setting.
A current Florida Board of Pharmacy Technician Registration, RPT; Must complete state required continuing education requirement for registration.
National Pharmacy Technician Certification, CPhT; complete national required continuing education requirement for registration, preferred
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.