Supports the Informatics Manager to enhance patient safety through optimizing medication and related ordering and administration systems to reduce errors, provide data for clinical and administrative decision-making, creates/assists with reports of expenditures, workload, drug utilization, accuracy/quality control, resource utilization, etc. either on a scheduled basis or upon request. Assists the Informatics Manager to maintain databases and acts on system updates, national formulary changes. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. Medical Instrument Technicians must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part. Certification by the National Pharmacy Technician Certification Board (PTCB) is required at grades GS-6 and above. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grandfathering Provision. The following is the standard grandfathering policy for all Title 38 hybrid qualification standards. Some of these provisions may not apply to this occupation. Please carefully review the qualification standard to determine the specific education and/or licensure/certification/ registration requirements that apply to this occupation. All persons employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, including positive education and licensure/certification/registration that are part of the basic requirements of the occupation. For employees who do not meet all the basic requirements required in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply: Such employees in an occupation that does not require a licensure/certification/registration, may be reassigned, promoted, or demoted within the occupation. Such employees in an occupation that requires a licensure/certification/registration, may be reassigned, promoted up to and including the full performance (journey) level, or demoted within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions. Such employees in an occupation that requires a licensure/certification/registration only at higher grade levels must meet the licensure/certification/registration requirement before they can be promoted to those higher grade levels. Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard. Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration that meet all the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation. If an employee who was retained in an occupation listed in 38 U.S.C. § 7401(3) under this provision leaves that occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation Grade Determinations: Experience. One year experience at the next lower level and must fully meet the KSAs at the next lower level. In addition, the candidate must demonstrate the following technical KSAs and the potential to acquire the assignment specific KSAs designated by an asterisk (*): Demonstrated Knowledge, Skills, and Abilities * 1. Knowledge of human resource management policies and procedures, and the ability to supervise various levels of pharmacy technicians and other technical personnel (for supervisory assignments). 2. Ability to apply management and leadership principles. 3. Ability to communicate orally and in writing. 4. Extensive working knowledge of the pharmacy operation. 5. Ability to assess staff needs and provide appropriate training. Assignments. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and range of variety, and be performed by the incumbent at least 25% of the time. Pharmacy technicians at this level may be assigned supervisory positions or assignments as lead technicians in a highly complex area of the pharmacy. The GS-8 level is for very select, complex pharmacy technician positions as established by each health care facility. To be advanced, employees must meet all of the following standards, provided the standard is part of their assignment. Determinations concerning placement of positions at this grade level shall take into consideration the skill mix and availability of supervision in the work unit. Although these positions are under the supervision of a pharmacist, employees in such settings successfully and consistently demonstrate the exercise of independent technical judgment (without the need for readily available supervision) as well as comprehensive and thorough working knowledge of the most complex or difficult practices and procedures. Such individuals may also serve as supervisors or in an equivalent assignment in a Pharmacy Service, or for a specific unit or section. Preferred Experience: Previous pharmacy automation project experience with implementations of automated dispensing cabinets and VA applications such as CPRS, BCMA, SharePoint and Microsoft. References: VA Handbook 5005/15, PART II, APPENDIX G28 The full performance level of this vacancy is 8. Physical Requirements: The work requires regular and recurring physical exertion, involving standing/sitting for prolonged periods of time, lifting/carrying of pharmaceutical supplies weighing up to 50 lbs., and bending/stooping. The work may entail repetitive wrist movement while using various size syringes, vial cap removal, and typing. ["This position is located in Pharmacy Service at the Northern Arizona VA Health Care System. The primary responsibilities pertain to the management and application of VistA, CPRS, automated information systems, and report generation and data integration. Due to the unique needs of this position, the incumbent must be knowledgeable and versatile with a multitude of computer applications, such as SharePoint, Microsoft, Cerner, Omnicell, etc. The incumbent assists the Informatics Manager to maintain databases and acts on system updates, national formulary changes, etc. to ensure the information and drug entries are current. The technician supports the Informatics Manager to enhance patient safety through optimizing medication and related ordering and administration systems to reduce errors, provide data for clinical and administrative decision-making, creates/assists with reports such as expenditures, workload, drug utilization, accuracy/quality control, resource utilization, etc. either on a scheduled basis or upon request. Under the direction of the Informatics Manager this position has management functions in which oversight of the daily operation of pharmacy automated data processing and management information systems occurs as well as education and training, which is performed by developing written procedures, training materials and providing training as needed. Performs a variety of general and specialized technical and clerical support functions in Pharmacy Service and enhances the efficiency and effectiveness of the professional staff. The incumbent carries out the following duties and responsibilities: (1) Assists with installation of patches and associated file(s) management to ensure set-up maximizes patient safety and efficiency of operations. (2) Coordinates with OI&T and BioMed Services to secure programs, hardware and technical assistance needed to support the safe use of medications and pharmacy services throughout the medical center. (3) Responsible for all pharmacy electronic new user request entries by entering an ePAS which includes assigning menus, keys, and mail groups. In addition, the incumbent will identify issues that need to be reported to OIT and submit through yourIT. (4) Bi-annually required to complete a VistA menu and key review. (5) Provides information, recommendations, and advice related to VISTA directly to Pharmacy Managers or designee to assist management in planning, prioritizing, and decision making. (6) Extensive drug knowledge is essential in order to analyze the major pharmacy processes and ensure that software package design complements patient safety, drug interaction reporting, and drug file accuracy. (7) Assesses commercially available packages for utilization within the Pharmacy. (8) Works directly with OI&T and BioMed Services in development and implementation of new computer information system(s) necessary for the electronic medical record. (9) Works with programmers and/or national package managers to assist in the testing and implementation of patches or test versions of Vista packages. (10) Represents Pharmacy Service with OI&T and other departments on all ADP (automatic data processing) related issues. (11)Represents Pharmacy Service on all ADPAC and CPRS issues, as well as other task forces deemed necessary by Pharmacy Management. (12) Systems that the Pharmacy Informatics/ADPAC Technician is responsible for, but not limited to, are listed below: a. VistA pharmacy applications b. CPRS pharmacy options c. BCMA pharmacy support d. ScriptPro outpatient dispensing system e. TCGRx f. Audio care refill/renewal call-in system g. Alaris Pump database h. Interface support from VistA to the ScriptPro, Omnicell systems, etc. i. EyeCon support j. Endicia support k. Printer support l. UPS support Utilizes specialized analytical and statistical reports that are used to analyze pharmacy processes and operations in order to maintain and improve operational efficiency and effectiveness as it relates to ADP (automatic data processing) within Pharmacy Service and the Medical Center at large. The ADP recommendations and decisions from the information obtained would affect the customer service provided to veterans/patients, Pharmacy Service, and other clinical services within the Medical Center. The ADPAC Pharmacy Technician is expected to perform any duties of a pharmacy technician when the needs of the Pharmacy Service require. This includes, but is not limited to, inpatient unit dose, sterile iv admixtures, prepackaging, outpatient prescription entry and fill, delivery tasks, and the telephone area. Work Schedule: Monday - Friday 8:00 am to 4:30 pm Various Tours, required to work during all shifts established for the position, including weekends, holidays, and off tours. Telework: Not available Virtual: This is not a virtual position. Functional Statement #: 00000 Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required"]
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.