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Banner Pharmacy Services provides innovative pharmacy services and coordinated patient care across the continuum leading to improved medication outcomes. The Associate Director, Ambulatory Clinical Pharmacy is responsible for providing managerial and programmatic direction for Banner Health's Ambulatory Clinical Pharmacy Services throughout Arizona. Ambulatory pharmacy services consist of pharmacists providing disease state management services and driving population health/value-based care initiatives while working under collaborative drug therapy management agreements.
Our Associate Director in Ambulatory Clinical Pharmacy will be responsible for planning, directing, monitoring and evaluating the provision of clinical pharmacy services; assuring adequate staffing according to workload while maintaining expected productivity levels; developing standards of work performance, orientation and training programs; promoting and demonstrating effective inter-disciplinary collaboration; and ensuring the functions of the department are consistent with policies and procedures.
We are hiring an Associate Director in Ambulatory Clinical Pharmacy to join our Banner Pharmacy Services team! This will be a salaried role working Monday through Friday, 8 am - 5 pm. Prior ambulatory care pharmacy experience with at least some leadership experience is highly preferred. Previous experience as an embedded pharmacist providing disease state management services is also preferred. Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.??
Banner Pharmacy Services division provides excellent patient care across our entire continuum through convenient access, improved medication outcomes and innovative pharmacy practices. Banner Pharmacy Services will be recognized nationally as a clinical leader and trusted partner in proactively providing innovative pharmacy services through excellence in integration, care coordination, medication management and service to make a difference in people's lives. Banner is expanding its focus from being a hospital company to a clinical quality company focused on population health management. Clinical Pharmacy Services are also included in this robust new service line and are responsible for the management of the Banner formulary, development of standardized system wide clinical pharmacy services, and management of adverse drug event preventions. Clinical Pharmacy Services provides collaborative drug therapy management and educational interventions in patient care to optimize medication therapy, improve outcomes, promote wellness, and disease prevention.
POSITION SUMMARY This position is responsible for providing managerial and programmatic direction for Ambulatory Clinical Pharmacy Services. Plans, directs, monitors and evaluates the provision clinical pharmacy services. Assures adequate staffing according to workload while maintaining expected productivity levels. Develops standards of work performance, orientation and training programs. Promotes and demonstrates effective inter-disciplinary collaboration. Ensures the functions of the department are consistent with policies and procedures. Adheres to local, state, and federal laws regarding the profession of pharmacy practice.
CORE FUNCTIONS 1. Responsible for oversight of routine operations of Ambulatory Clinical Pharmacy Services. Provides leadership and direction to the pharmacy staff. Promotes positive relations and actively contributes to a supportive work environment. Fosters a team environment within the department and various services across the system. If applicable, serves as the Program Director for the Ambulatory Pharmacy Practice Residency Program.
2. Leads the recruitment, selection, orientation, competency assessment and evaluation of employees. Serves as a change agent, role model, and facilitator for education, professional development and research.
3. Manages patient care activities within the budgetary guidelines of the department/system. Accountable for financial stewardship by monitoring appropriate fiscal controls and resources, equipment and supplies. Plans efficient and effective utilization of resources.
4. Participates in the development and revision of clinical pharmacy standards of care and leads Quality Improvement efforts for ambulatory clinical pharmacy services. Leads the development, interpretation, implementation and evaluation of the goals/objectives and process improvement activities within the department. Implements decisions of the Pharmacy and Therapeutics Clinical Consensus Group related to ambulatory clinical practice.
5. Serves as a professional resource in facilitating inter-disciplinary practice and communication. Provides pharmacy representation and leadership on pharmacy and/or system committees related to ambulatory pharmacy services.
6. Provides leadership, expectations and oversight of the patient experience. Assures practitioners are providing service excellence and recovery in alignment with the organization. Participates in monitoring and quality improvement activities associated with this aspect of care.
7. Monitors and ensures compliance with departmental and organizational policies and procedures, Federal and State laws, and regulatory agency standards. Investigates and initiates the resolution of customer complaints.
8. Participates in the day-to-day duties of the Clinical Pharmacist, time devoted to direct patient care may vary by Region. Critically evaluates patient care plans and manages patient therapy to improve patient medication regimens and outcomes in accordance with medication therapy management protocols. Ensures appropriate and cost effective drug therapy. Areas of focus may include but are not limited to the management of chronic disease states (diabetes, cardiovascular risk reduction, and anticoagulation), drug information, and medication education/adherence. This may include evaluating and addressing drug-drug interactions, drug-food interactions, contraindicated medications, inappropriate therapeutic regimens, adverse drug reactions, and medication therapy management. Accurately and completely documents patient assessment data for pharmacist to provider communication, billing, and clinical interventions.
9. This position participates in all aspects of medication use, including (1) selection, procurement and storage, (2) ordering or prescribing, (3) dispensing, (4) administering and (5) monitoring of all medications utilized. Internal customers may include Patients, Nurses, Licensed Independent Practitioners, Nursing Directors, Department Directors, Administrators and other health care team members for the purpose of integrating services, improving patient care and ensuring effective communication systems. External customers may include local, state, and national pharmacy organizations, Joint Commission, State Board of Pharmacy, colleagues and peers, educational institutions and pharmaceutical representatives.
Doctorate in Pharmacy degree or another advanced degree in pharmacy from an accredited College of Pharmacy.
Requires current pharmacy licensure in the state of practice within 90 days of hire.
Completion of a PGY1 accredited pharmacy residency or equivalent clinical pharmacy experience. Requires demonstrated leadership ability. Requires demonstrated ability to build and maintain effective communication and working relationships with staff, physicians, patients and their families. Excellent organizational, human relations and communication skills are required to maintain good rapport and effective working relationships with internal and external customers.
Must have knowledge of computer software, Microsoft applications and electronic health records.
Master of Business Administration (MBA). Completion of a PGY2 accredited pharmacy residency program or equivalent previous clinical pharmacy experience in Ambulatory setting.
Additional related education and/or experience preferred.
What might draw you to Banner Health? A great health care career, of course—and a great place to live, no matter what stage of life you’re in. With facilities across the West, there is a health care career for everyone, from big city living in the Phoenix area to friendly small towns in the mountains and plains. As one of the largest nonprofit health systems in the country, Banner Health offers both the stability that comes with success and the possibility of exploring new areas of the country. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages:
Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health.
Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible.
The size, success and growth of our system provide you with the stability and options to pursue your desired career path.
Competitive compensation and comprehensive benefits offer you options to complement your unique needs.