This position is located in the Inpatient Pharmacy section of the Pharmacy Service at the West Haven Campus. Pharmacy Technicians perform routine pharmacy functions under the supervision of a pharmacist. All pharmacy distributive functions are performed according to VHA, VA Connecticut, and Pharmacy Service policies and procedures to provide comprehensive pharmaceutical services in a timely fashion to meet the needs of our patients and medical center staff. Basic Requirements: Citizenship: Citizen of the United States. (Noncitizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3, section A, paragraph 3g, this part.) Education or Experience: A high school diploma or equivalent; or at least 3 months experience. Certification: Certification by the National Pharmacy Technician Certification Board (PTCB) is required at grades GS-6 and above. English Language Proficiency: Pharmacy technicians appointed to direct patient care positions must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part. Grade Determinations: GS-7: Experience: One year experience at the next lower level and must fully meet the KSAs at the next lower level. Certification: PTCB certification is required at this grade level and above. Assignments: For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and range of variety, and be performed by the incumbent at least 25% of the time. Pharmacy technicians at this grade level may be assigned as a supervisor; lead technician in a particular area of the pharmacy; a controlled substance technician; an investigational drug technician; a procurement/inventory management technician; a clinical pharmacy technician; or similar assignment with this level of complexity. The GS-7 level is for select, complex pharmacy technician positions, as established by each health care facility. To be advanced, employees must meet all of the following standards, provided the standard is part of their assignment. Determinations concerning placement of positions at this grade level shall take into consideration the skill mix and the availability of supervision in the work unit. Although these positions are under the supervision of a pharmacist, employees in such settings successfully and consistently demonstrate the exercise of independent technical judgment (without the need for readily available supervision) as well as comprehensive and thorough working knowledge of the most complex or difficult practices and procedures. Such individuals may also serve as leaders or co-leaders in a Pharmacy Service or for a specific unit or section. In addition, the candidate must demonstrate the following technical Knowledge, Skills, and Abilities for the GS-7: Demonstrated Knowledge, Skills, and Abilities: Ability to evaluate, analyze workflow, and coordinate work activities. Ability to independently gather, evaluate, and analyze data to generate reports and/or for other projects/statistical purposes. Knowledge of pharmacy policies and procedures sufficient to train and orient new employees and other staff Comprehensive knowledge of the operation and care of specialized pharmaceutical equipment. Comprehensive knowledge of the procurement and formulary process. Comprehensive knowledge of investigational drug policies and procedures. Comprehensive knowledge of controlled substance policies and procedures, and the ability to identify and investigate discrepancies in these policies and procedures. Comprehensive knowledge of, and ability to, analyze data in VA information systems. References: VA Handbook 5005/15 Part II Appendix G28 Pharmacy Technician Qualification Standard, GS-661, Veterans Health Administration The actual grade at which an applicant may be selected for this vacancy is GS-7. Physical Requirements: Position requires some walking, standing, bending, and lifting up to 50 pounds. The incumbent may be required to move equipment to facilitate the service's needs or program changes as dictated by either the service or the agency. ["VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws Scope of Duties: Duties include but not limited to the following description: GS-07 Pharmacy Technician Prepares medications by reviewing orders, pick lists, restock lists for dispensing in medication carts, automated dispensing cabinets or for delivery. Performs final review of unit dose medications (prepared by another technician) to be dispensed to inpatient areas (unit dose carts). Restocks automated dispensing cabinets according to policy by scanning medications upon refill as an added safety feature. Empties return bins per established schedule. Assists customers at the pharmacy window and answers the telephone. Responds to inquiries to best of technical expertise and refers any complex questions to a pharmacist. Operates, maintains and cleans complicated pharmacy equipment. Additionally, logs any equipment dysfunction or failure and alerts supervisor and/or pharmacist in charge. Uses pharmacy technology to prepack medications for unit dose dispensing. Prioritizes daily tasks based on importance, urgency (e.g. stroke protocol), and pharmacist requests in a timely manner to assure quality patient care. Reviews requests for missing doses for appropriateness and reports unusual trends or issues to the supervisor or pharmacist in charge. Handles and dispenses investigational drugs as needed per facility policy and procedure. Prepares outpatient prescriptions from a variety of sources (e.g., clinic, ER, discharge) for dispensing. Final check is done by the pharmacist. Assures that the correct medication or supply, quantity, auxiliary labels and any pertinent patient instructions/information are included. Performs data analysis to trend medication errors and near misses, communicates findings with the inpatient pharmacy supervisors and implements process improvement. Conducts investigations of dispensing errors in order to determine causative factors. Submits incident reports upon realization of medication related errors and trends dispensing errors in order to prioritize areas for process improvement. Collaborates with pharmacy supervisors and staff in order to determine preventative measures for medication error events. Work Schedule: Primarily Monday through Friday, 7:00am - 3:30pm or 7:30am-4pm, rotating weekends, evenings, nights and holiday coverage Compressed/Flexible: Not Authorized. Telework: Not Authorized. Virtual: This is not a virtual position. Functional Statement #: F03607 Relocation/Recruitment Incentives: Not Authorized. Financial Disclosure Report: Not required."]
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.