The incumbent is certified by the National Pharmacy Technician Certification Board (PTCB) and serves primarily as the Lead Pharmacy Technician coordinating all aspects of Pharmacy technical support activities, including analyzing workflow, coordination of work activities. Area of Consideration: This position is only open to current, internal VISN 20 Clinical Contact Center service line employees. Applicants must submit an SF-50 with application. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education or Experience: A high school diploma or equivalent; or at least 3 months experience. Certification: Certification by the National Pharmacy Technician Certification Board (PTC