Relocation/Recruitment Incentives: Authorized Eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. Must meet specific eligibility requirements in accordance with VHA policy and submit EDRP application within four months of appointment. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education or Experience. A high school diploma or equivalent; or at least 3 months experience. Certification. Certification by the National Pharmacy Technician Certification Board (PTCB) is required at grades GS-6 and above. English Language Proficiency. Pharmacy technicians appointed to direct patient care positions must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: GS-6 Experience. One year experience at the next lower level, and must fully meet the KSAs at the next lower level. Certification. PTCB certification is required at this grade level and above. Demonstrated Knowledge, Skills, and Abilities Ability to solve problems and make recommendations, e.g., troubleshoot operational problems and refer for appropriate action, Knowledge of the operation and care of automated equipment. Knowledge of, and ability to follow, written instructions for compounding with aseptic technique for hazardous materials such as oncology agents. Knowledge, and ability to perform, compounding with aseptic technique for routine sterile products. Knowledge of policies and procedures for inventory management in specialized areas such as emergency carts. Knowledge of the computerized prescription process demonstrated by the ability to input prescriptions and medication orders. Preferred Experience: One year of Outpatient pharmacy experience References: VA HANDBOOK 5005/15 PART II APPENDIX G28 II-G28-1 APPENDIX G-28. PHARMACY TECHNICIAN QUALIFICATION STANDARD GS-661 The full performance level of this vacancy is GS-06. The actual grade at which an applicant may be selected for this vacancy is GS-06. Physical Requirements: Moderate lifting, 15-44 pounds; Moderate carrying, 15-44 pounds; Reaching above shoulder; Use of fingers; Standing, 6 hours; Repeated bending, 2 hours; Near vision correctable at 13" to 16" to Jaeger 1 to 4; Ability to distinguish basic colors; Mental and Emotional Stability; Constant noise; Extensive Keyboard/mouse use; Working closely with others; Working alone; ["VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEwsThis position is responsible for performing complex duties within the pharmacy and areas served by the pharmacy. This position requires working knowledge of pharmacy policies and procedures, the electronic health record (EHR), DEA regulations and controlled substance policies. The position requires the knowledge of the operation and care of automated equipment and the ability to follow verbal and written instructions. Interprets technician consults in the EHR. Answers patient inquiries related to process questions including, but not limited to, tracking information, order status, renewal process, internet and telephone refill systems, community care processes. Returns calls to patients regarding messages received through EHR consults and refers to pharmacist if clinical judgment is necessary. Consistently provides patients with accurate information. Assesses unopened mail returned as undeliverable, and contacts patients at home to verify correct address, changes package address and resends packages as appropriate. Opens documents mailed in by patients and scans refill slips to initiate the refilling process. Assures these are scanned the day they are received by Pharmacy. Processes telephone and internet refills for timely transmittal to CMOP. Participates in medication recalls including telephone notification of class 1 recalls as necessary. Guides patients on how to return medicine to the pharmacy if needed and how to obtain replacement medications. Treats all patients with respect and diligence. Seeks to solve patients' problems including referring to other VA resources when needed. Resolves all patient issues in a timely and caring manner. Assists pharmacy program managers and supervisors with compilation of data for performance and workload reporting and to detect problems with the automation and internet refill systems. Assists with other administrative tasks or reports as assigned. Prepares and fills controlled substance outpatient orders from the central pharmacy vault utilizing the VistA controlled substances software and automated dispensing equipment. Independently conducts 72-hour and biennial inventories if assigned. Demonstrates knowledge of the laws, regulations and policies pertaining to controlled substances and follows all local, VACO and DEA requirements, and other pertinent state and federal regulations. Compounds oral non-sterile medications; calculates and converts to proper weights and measures to assure accurate manufacture of final product; performs record keeping for compounding activities. Operates and maintains automated dispensing equipment. Follows standard operating procedures for maintaining complete, accurate, and readily retrievable controlled drug accountability records. Assists in the success and quality management of the pharmacy by participating in process action teams, reporting medication errors, and continually seeking ways to improve the service provided to patients and other customers. Work Schedule: Shifts available from 8am-4:30pm, 10:30am-7pm, 12pm to 8:30pm, and 2pm to 10:30pm Telework: Not Available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Authorized EDRP Authorized: Please contact the VISN 20 EDRP Coordinator Stacy Hermann @ V20CompensationTeam@va.gov Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required"]

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