JOB SUMMARY:

Provides advanced professional and supervisory skills in support and management of clinical pharmacy programs. Works with leadership to plan, direct, implement clinical pharmacy services to provide high quality patient care by optimizing drug therapy, minimizing adverse effects, and reducing costs to the health system. May be responsible for the direct supervision of any combination of pharmacy technologists, pharmacy learners, pharmacists, or support staff who work within their scope of responsibility.

ESSENTIAL JOB FUNCTIONS:

• Performs the job functions and duties of a Pharmacy Clinical Practice Specialist.
• Prepares reports for pharmacy leadership on clinical operations as appropriate, or as directed.
• Supports the professional development and training of staff. Assesses staff needs for education, skill, and professional development, and develops appropriate training and education to address needs.
• Participates in the creation and maintenance of pharmacist training materials and programming and makes recommendations to improve initiatives and/or specific training programs.
• Provide expertise, oversight, and management of pharmacist clinical skills assessments.
• Participates in the recruitment, interviewing, and selection of qualified staff members.
• Leads, manages, and develops a team dedicated to supporting patient care.
• Manages, supervises, orients, trains, and evaluates staff, pharmacy learners, and supportive personnel.
• Serves as the preceptor and/or advisor for pharmacy learners.
• Holds staff accountable and identifies and deals with personnel issues in a proactive and timely manner, with appropriate follow-up to improve performance.
• Maintains records in employee files.
• Develops and maintains departmental operational policies and procedures including ongoing quality assurance standards and measures.
• Prepares quality reports and investigates customer complaints for assigned area.
• Reviews quality assurance and quality control data for assigned area and takes corrective action as needed by analyzing complex data and identifying root causes. Presents and articulates conclusions and recommendations to the pharmacy leadership team.
• Identifies, documents, and follows-up on problems related to inter- and intra-departmental operations and patient activity.
• Provides in-service education directed toward the training and development of departmental staff and other healthcare professionals.
• Works with projects to a timely resolution and completes assignments according to general agreed upon deadlines.
• Provides leadership in the development, implementation, and monitoring of clinical initiatives within the Department of Pharmacy.
• Maintains a safe, neat, clean, and organized work area.
• Operates within regulations, policies, and procedures to maximize clinical outcomes while ensuring operational efficiency and financial accountability.
• Prepares, edits, analyzes complex information, and/or finalizes precise written summaries, reports, and/or recommendations for a variety of purposes (e.g., clinical outcomes measures, DTM audit report, medication use evaluations, nonformulary resources manual, drug triggers, CMA manual, P&T related materials).
• Directly participates in the development, oversite, and evaluation of pharmacist medication therapy management (MTM) services, drug therapy management (DTM) services, immunization clinics, and other established clinical services.
• Coordinates the completion of the quarterly newsletter.
• Coordinates the student learner programs.
• Oversees compliance and monitoring of protocol records (e.g., DTM, vaccine administration) according to established policies and procedures.
• Assists with coordination of the residency program.
• Adheres to internal controls established for department.
• Performs related duties as required.

KNOWLEDGE/SKILLS/ABILITIES:

• Ability to effectively communicate with patients, physicians, and co-workers in a manner consistent with a customer service focus. Exhibits strong interpersonal, teamwork and leadership skills with all levels of the healthcare team.
• Exhibits strong interpersonal, teamwork and leadership skills with all levels of the healthcare team.
• Takes ownership in solving problems effectively and efficiently and participates in resolution in a proactive and positive manner.
• Excellent verbal and written communication skills.
• Demonstrates through verbal and non-verbal communications openness to change or new ideas.
• Willingly learns and adapts to changes in work environment and new work methods as introduced.
• Excellent problem-solving skills with the ability to adapt to changing priorities and deadlines.
• Self-motivated to manage time independently and effectively. Demonstrates flexibility to fluctuating workload, effectively prioritizes assignments and can multitask.
• Actively enhances personal growth and development by participating in educational programs and professional organizations and meetings.

EQUIPMENT:

Standard pharmaceutical equipment.

WORK ENVIRONMENT:

• Standard pharmacy environment.
• May be required to work weekends and shift rotations.
• May be required to work after hours and extended shifts during emergencies.
• May be required to work on-call.
• May require travel to correctional facilities and other office locations.
• May be exposed to such occupational hazards as communicable diseases, bloodborne pathogens, ionizing & non-ionizing radiation, hazardous medications and disoriented or combative patients or others.

Security clearance is required; pre-employment drug testing is also required.

REQUIRED EDUCATION/EXPERIENCE:

• Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an accredited College of Pharmacy.
• Licensed to practice pharmacy in the state of Texas or eligible to practice pharmacy in the state of Texas. Must be licensed to practice pharmacy in the state of Texas at the time of hire.
• Completion of an ASHP accredited post-graduate year 1 residency program.
• Immunization certification.
• Three (3) years of related experience.

PREFERRED EDUCATION/EXPERIENCE:

• Doctor of Pharmacy degree.
• Board certification through the Board of Pharmacy Specialties.
• Completion of an ASHP accredited post-graduate year 2 residency program.
• Five (5) years of related experience.

About University of Texas Medical Branch Correctional Managed Care

UTMB Correctional Managed Care: Originally established as a partnership with the Texas Department of Criminal Justice in 1994, the UTMB CMC provides managed health care for offenders in adult and juvenile correctional facilities throughout the state including medical, dental, mental health, and pharmacy services. CMC is also among the world’s leader in telemedicine and electronic medical records applications. With 4 million documented patient encounters per year, UTMB CMC is known for its innovative programs and creative solutions in the fields of correctional health care in jails, state prisons, juvenile detention centers and federal prisons. UTMB - Correctional Managed Care Department of Pharmacy: Comprehensive pharmacy services are provided to correctional facilities across the state. Distribution services are provided from a centralized facility in Huntsville, Texas. The facility incorporates automated technology that has eliminated pharmacist final check. This allows pharmacists to perform in-depth profile review and to provide other services that support the health care staff in ensuring safe and effective use of medications. Clinical pharmacy services are ...decentralized. With a unique knowledge of medications, current research, and hands-on clinical experience, pharmacists develop solutions for managing pharmaceutical care. Services are designed to improve clinical outcomes and cost effectiveness. A range of services are offered and include medication therapy management, academic detailing and educational programs, drug information, P&T Committee consulting, non-formulary consulting, formulary management, and clinical guideline development. The Department serves as a clinical internship site for pharmacy students and offers an ASHP accredited residency program. The staff includes 9 managers, 29 pharmacists, 8 clinical pharmacists, 1 resident and 87 support staff.

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