We are recruiting for management/leadership positions across multiple hospital locations:
Clinical Manager, Mercy Hospital Oklahoma City (385 beds), Oklahoma City, OK
ClinicalCoordinator/Manger, Mercy Hospital Fort Smith (348 beds), Fort Smith, AR
ClinicalCoordinator/Manger, Mercy Hospital Ada (156 beds), Ada, OK
Operations Manger, Mercy Hospital Ardmore (190 beds), Ardmore, OK
Operations Manger, Mercy Hospital St. Louis (859 beds), St. Louis, MO
Director of Pharmacy, Mercy Hospital Berryville (25 bed, critical access), Berryville, AR
Mercy, one of the 20 largest U.S. health systems and named the top large system in the U.S. for excellent patient experience by NRC Health, serves millions annually with nationally recognized quality care and one of the nation’s largest Accountable Care Organizations. Mercy is a highly integrated, multi-state health care system including more than 40 acute care, managed and specialty (heart, children’s, orthopedic and rehab) hospitals, convenient and urgent care locations, imaging centers and pharmacies. Mercy has 900 physician practices and outpatient facilities, more than 4,000 physicians and advanced practitioners and more than 45,000 co-workers serving patients and families across Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas.
Responsible for the coordination, and implementation of Clinical Pharmacy Services and ensures that Pharmacy provides optimal clinical services on a daily basis. Facilitates the development and ongoing management of systems that promote desirable patient outcomes through the use of safe, cost-effective medication therapy. Ensures the efficient utilization of resources to meet productivity and financial goals. Inspires a shared vision, demonstrating the value of change and presenting it to co-workers with enthusiasm. The Clinical Pharmacy Manager models the way by setting professional standards, having a positive attitude, and engaging co-workers to become leaders of change. The Clinical Pharmacy Manger encourages the heart of co-workers by providing both public and private recognition and connecting on a personal level with those that they serve. Holds direct and indirect care providers accountable for their professional responsibilities and adherence to regulatory guidelines. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
Job Description Responsibilities:
Responsibilities Safety / Risk Management A. Maintains strict confidentiality of patient, visitor, and employee information. Complies with HIPAA Privacy Rule standards. B. Adheres to Mercy Health System and Departmental policies and procedures. Complies with all requirements related to risk management, safety, medication use, security, fire safety, and infection control. C. Complies with all applicable federal, state, and local laws, rules, and regulations. D. Uses internal and external information to improve the clinical utilization of medications
Clinical Pharmacy Services: A. Directs development, implementation, and maintenance of clinical pharmacy services and reports to pharmacy leadership. Monitors clinical pharmacy program performance and works closely with health system and appropriate medical staff, committees, and others as indicated. B. Facilitates the development and implementation of treatment guidelines, protocols, formulary management changes (system and local), and critical pathways as approved by appropriate medical staff committees and/or collaborative practice agreements, as indicated. C. Develops and implements targeted clinical pharmacy programs that improve patient care, safety and provide cost-effective therapeutic outcomes which reduce healthcare costs D. Directs and participates in the preparation and presentation of drug monographs, drug/drug class reviews, drug usage evaluations, adverse drug reaction reports, and clinical pharmacy program summary reports to medical staff committees as applicable E. Facilitates the identification, resolution, implementation, and communication of cost-effective medication use issues in collaboration with the medical staff. F. Practices pharmaceutical care by assessing appropriateness of drug selection for targeted disease states, reviews medication orders based on patient specific criteria (renal - liver function) for appropriate dose, schedule, route, contraindications, and potential drug interactions. Collaborates with medical staff for clarification and/or recommendations on appropriate drug therapy. G. Coordinates and participates in the development and maintenance of up-to-date policies, procedures, and training materials for pharmacy programs and provision of pharmaceutical care. H. Provides accurate drug information to physicians, pharmacists, nurses, and other health care professionals.
Oversees, directs, and participates in the pharmacy residency program and ensures all requirements for accreditation are met, if applicable
Quality, Orientation, Training, Development, and Performance Management A. Participates in the departmental orientation and training program for pharmacists, pharmacy technicians, pharmacy residents and students, and other technical - support coworkers. B. Develops and presents training and educational materials to increase the clinical pharmacy knowledge and skills of the clinical specialist, staff and clinical pharmacists. C. Provides drug information and education to patients and/or their families, if required, especially in such areas as diabetes management, anticoagulation, and complex self-administered intravenous drug therapy, if applicable D. Respond to referrals of complex questions regarding patient's drug therapy and reactions to medications from other health care providers. E. Continues professional develop by involvement in professional activities that promote and enhance the practice of pharmacy
Works closely and effectively with pharmacy operations, population health, clinic and medical staff, and other pharmacy stakeholders to optimize clinical patient and organizational stewardship outcomes, leverage existing / future human and automated resources, to maximize patient experience and health outcomes. G. Participates in quality improvement and patient safety initiatives, particularly as they relate to medications and medication use evaluation activities (MUE).
Regulatory Compliance A. Reviews and checks work of other pharmacy co-workers to ensure the appropriate documentation and in accordance with all laws and regulations. B. Assures compliance with Joint Commission, State Board of Pharmacy, and other accrediting/regulatory agencies. C. Demonstrates the knowledge of patient and workplace safety is a priority by preventing errors, accidents, and infections, and reporting actual or potential concerns immediately. D. Practice reflects knowledge of HIPAA, Joint Commission, OSHA, and other federal/state regulatory agencies guiding healthcare.
Leadership A. Delegates appropriately and assures co-workers are held accountable for following all policies and standards. B. Promotes a healthy work environment that appreciates a holistic approach to pharmacy practice realizing the importance of the success of day to day operations to the success of the clinical and training programs. C. Participates in and performs the human resource functions of hiring, performance, behavior management, evaluations, and staff development D. Accepts and delivers constructive feedback and makes changes appropriately E. Gives honest feedback in a timely fashion F. Functions as a role model and mentor to all staff G. Participates in the departmental budgeting process H. Performs additional duties as requested.
Skills, Knowledge, and Abilities:
This position requires an individual possessing both clinical and management skills and career interest. A sound understanding of contemporary hospital pharmacy practice is necessary, as is a comprehensive clinical competency in all age groups serviced. Good verbal and non-verbal communication skills are required. Good interpersonal skills required. This individual must be a good listener and demonstrate an ability to reflect genuine care, warmth, and personal concern when communicating with others. Good investigative, fact-finding, and problem-solving skills are necessary. This individual must demonstrate good professional judgment in decision making, consistent attention to detail, and thorough follow-through in work performance. Flexibility to adjust to changing conditions and details of the job is necessary. This individual must be able to display awareness and concern for how individual actions and decisions may affect others. This individual must be able to recognize and handle the stress inherent in a position of this nature.
Qualifications: Education: Requires an advanced pharmacy degree. Licensure: Possess or eligible for applicable current State Pharmacist Licensure. Experience: Applicable clinical or managerial experience. Certifications: Applicable State Board of Pharmacy Medication Therapy Services Certificate, PGY-1 or Board Certification or minimum 5 years of clinical experience for Clinical Manager Positions
Preferred Experience: involvement in residency program as preceptor or program director and completion of PGY-1 residency Preferred Certifications: BPS Certification
Mercy, one of the 25 largest U.S. health systems and named the top large system in the U.S. for excellent patient experience by NRC Health, serves millions annually with nationally recognized quality care and one of the nation’s largest Accountable Care Organizations. Mercy is a highly integrated, multi-state health care system including more than 40 acute care, managed and specialty (heart, children’s, orthopedic and rehab) hospitals, convenient and urgent care locations, imaging centers and pharmacies. Mercy has 900 physician practices and outpatient facilities, 4,000 Mercy Clinic physicians and advanced practitioners, and more than 40,000 co-workers serving patients and families across Arkansas, Kansas, Missouri and Oklahoma.