The Pharmacy Operations Manager has oversight for sterile & non-sterile compounding of the central pharmacy. They are responsible for leading the team of pharmacists, pharmacy technician manager, and pharmacy technicians that work in these areas. This individual assumes responsibility and accountability for the provision of safe, effective and timely medication preparation and delivery in a consistent and reliable manner. This manager is responsible for day to day operations, personnel management and quality and compliance oversight for compounding. The Pharmacy Operations Manager actively monitors and, when appropriate, implements improvements in operational efficiency, quality control and financial performance
Other Responsibilities include:
Develops distribution workflows that minimize waste and improve operational efficiency, reliability and safety
Assures compliance with USP and State Board regulations
Directs the activities of staff who work within assigned areas, oversees staffing models and pharmacist and technician daily coverage of operational areas, and provides supervision of staff
Coordinates with members of the supply chain and finance teams on matters related to drug and supply use, inventory management and billing integrity
Works closely with the Pharmacy Informatics team to ensure pharmacy systems are optimized and properly maintained
Assists in the recruitment and retention of competent Pharmacists, Pharmacy Technicians and Pharmacy Interns
Performs personnel performance evaluations and implements performance improvement and corrective action plans when necessary
Facilitates and supports staff, resident and student training experiences and competency assessments
Develops and enforces policies and procedures and ensures they are updated, understood and followed by staff in coordination with other members of the management team
Maintains an emphasis on ongoing quality, safety and productivity initiatives
Maintains effective communication with his/her staff, other members of the administrative and leadership teams, colleagues throughout the Department of Pharmacy, and other institutional departments
Assumes other responsibilities in the management of the department as delegated by the Director of Pharmacy for Acute Care Services and Chief Pharmacy Officer
The Pharmacy Operations Manager reports to the Director for Inpatient Operations and works closely with other operations and clinical managers to advance pharmacy practice and patient care services throughout the institution. This manager will also work with the pharmacy leadership team in the development of goals for the department and work with other managers and colleagues throughout Atrium Health to facilitate the accomplishment of these goals.
Education:
Graduate of ACPE accredited college of pharmacy required
MS Pharmacy Administration, MBA, MHA or other advanced degree preferred
Training and Experience:
Completion of an ASHP accredited PGY1 and PGY2 residency or prior experience (3-5 years) of institutional pharmacy experience required
Pharmacy leadership experience preferred
Specialized administrative residency training and/or two years management experience in acute care pharmacy setting preferred
Licensure and Certifications:
Licensed or eligible for licensure to practice pharmacy in the state of North Carolina required
About Wake Forest Baptist, a part of Atrium Health
Wake Forest Baptist, a part of Atrium Health, is a pre-eminent academic health system based in Winston-Salem, NC. Our two main components are an integrated clinical system- anchored by Wake Forest Baptist Medical Center, an 885-bed tertiary care hospital- that includes Brenner Children’s Hospital, four community hospitals, more than 300 primary and specialty care locations and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education. The organization admits approximately 60,000 inpatients each year, its emergency rooms have approximately 187,000 visits each year, and has close to 2 million outpatient visits at all ambulatory and outpatient departments.
Over 350 pharmacists, technicians, and leaders provide comprehensive pharmacy services spanning the continuum of care across multiple patient populations. WFBMC has a long history of clinical excellence and innovation in pharmacy practice. Today, the department provides service based clinical services to more than 47 inpatient services and a variety of ambulatory clinics. Pharmacists and technicians partner to ensure safe transitions of care during pat...ient admission and discharge and assist patients in accessing pharmaceutical care. In the ambulatory setting the Department of Pharmacy has community and specialty outpatient services as well as home infusion. Graduate Pharmacy Education consists of eleven residency programs, an internship program, and learning experiences for three schools of pharmacy in North Carolina.