The Pharmacy Product Manager is responsible for product management of select ASHP products from inception to product launch. The person in this role will utilize market research and user research to generate product requirements, specifications, and road maps positioning products (including product/service/membership bundles and pairings) in the market space and is responsible for  developing business models and pricing models relevant to customer segment and sales channel. Interfaces with select customers for product/service purchase and associated activities

This position will be based onsite in our Bethesda, MD office, and the employee in this role will be working in a hybrid environment, consistent with Association-wide ASHP policies applicable to HQ-based employees.  The base salary for this position is $85,000-$100,000.  ASHP offers a comprehensive benefits plan.  You may view more details regarding our benefits on our careers page.

What You'll Be Doing:

1. Works with the Senior Director to set strategy for assigned products and resource centers in collaboration with various ASHP business divisions.
2. Responds to customer inquiries for assigned products/services, providing high level of customer service related to key aspects of the product including managing sales opportunities from inception through completion and customer implementation.
3. Manages current product customer engagement and cultivates new customer purchases.
4. Identifies and analyzes new product development and enhancement opportunities for assigned products and services, and other related resource areas.
5. Monitors current and emerging competitors and devises strategies to develop and maintain a comparative advantage.
6. Determines customer and end user needs through ongoing assessment of customer feedback and market trends.
7. Works across all business units (and third parties) to maintain updated key product/portfolio resource centers.
8. Writes and provides product information for marketing and sales purposes for assigned products and resource centers.
9. Monitors and reports regularly on revenue and expenses at the product level.
10. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
11. Performs other duties as assigned.

What You Bring to ASHP:

• College degree required or equivalent work experience.
• PTCB or equivalent pharmacy technician certification.
• Minimum of three years advanced pharmacy technician or pharmacy technician educator experience in a health system, or equivalent setting.
• Excellent oral and written communication skills.
• Accuracy and attention to detail in all aspects of work.
• Ability to work collaboratively with staff to ensure ongoing productive relationships.
• Ability to manage multiple projects, tasks, and deadlines simultaneously; demonstrated ability to meet deadlines.
• Proficient problem-solving and troubleshooting skills.

About ASHP

ASHP is the collective voice of pharmacists who serve as patient care providers in hospitals, health systems, ambulatory clinics, and other healthcare settings spanning the full spectrum of medication use. The organization’s nearly 58,000 members include pharmacists, student pharmacists, and pharmacy technicians. For 79 years, ASHP has been at the forefront of efforts to improve medication use and enhance patient safety.

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