Founded in 1811, Massachusetts General Hospital (MGH) is a 1,000+ bed academic medical center, the third oldest general hospital in the U.S., a teaching hospital of Harvard Medical School, and conducts the largest hospital-based research program in the country. MGH has consistently placed among the top hospitals on the U.S. News & World Report Best Hospitals Honor Roll since the survey began in 1990.
The MGH Department of Pharmacy is seeking a Director of Pharmacy Operations with advanced operations and management/leadership training and experiences to innovate and advance a pharmacy operations practice model and technology for adult/pediatric inpatient and perioperative pharmacy services.
The Director of Pharmacy Operations reports to the Chief Pharmacy Officer (CPO) and has 3 direct reports (3 operations managers). In conjunction with the CPO, the Director outlines and manages the short and long term goals for the Department of Pharmacy and the pharmacy operations division. Additionally, the Director of Pharmacy Operations:
Develops, implements, and monitors adult, pediatric, and perioperative inpatient pharmacy programs along with policies and procedures which support the mission and goals of MGH and the Department of Pharmacy.
Provides leadership around pharmacy technology and automation working closely with a variety of healthcare vendors and the pharmacy informatics team.
Acts as a liaison with other hospital departments, Mass General Brigham hospitals and external organizations.
Provides coaching and mentoring for the pharmacy team members.
Ensures medication safety, quality, regulatory compliance, staff education, and performance improvement activities on an ongoing basis.
Conducts performance evaluations of direct reports and reviews evaluations for all inpatient and perioperative pharmacy staff.
Responsible for employees (>100 FTE) and 3 direct reports (3 operations managers).
Provides direct supervision to and is responsible for the conduct, operations, results, and evaluation of the pharmacy operations staff.
Coordinates with HR for the recruitment, interviewing, hiring, training, and corrective action of staff.
Assigns and prioritizes workloads based on MGH patient needs.
BS in Pharmacy or Doctor of Pharmacy degree required
Valid license to practice Pharmacy in Massachusetts required
PGY-1 Pharmacy Residency and PGY-2 specialty residency highly preferred or equivalent experience
Advanced business degree (i.e., MBA, MHA, MS, etc..) preferred
At least 5 years of progressive hospital pharmacy management/leadership experience required
Massachusetts General Hospital (MGH) is a 1,035-bed, academic teaching hospital in Boston, MA. It is the largest hospital in New England, and the third oldest in the United States. Consistently ranked as one of the top hospitals in the nation by US News & World Report, Mass General’s history and achievements have earned it a reputation as one of the foremost medical centers in the world for centuries. The hospital's reputation dates as far back as 1846, when the first public demonstration of the use of ether as an anesthetic during surgery took place in the Mass General Ether Dome. MGH is affiliated with Harvard Medical School and conducts the largest hospital-based research program in the U.S. MGH is part of Mass General Brigham which is the health system established by Mass General and Brigham and Women’s Health in the late 1990’s. Currently, Mass General Brigham is made up of 12 hospitals located in Massachusetts and New Hampshire.
Department of Pharmacy: Established in 1845, the Mass General Department of Pharmacy provides innovative and comprehensive direct patient care and operational services to the inpatient hospital and numerous outpatient clinics. The Department of Ph...armacy encompasses a staff of approximately 350 fulltime employees, a $450 million annual drug budget, and 15 locations, including the Gray Main Inpatient Pharmacy, Operating Room Pharmacy, Wang Outpatient Pharmacy, Yawkey Ambulatory Oncology Infusion Pharmacy, General and Oncology Clinical Trials Pharmacy, as well as numerous outpatient and ambulatory oncology pharmacies off-campus. Over 9 million medication doses are dispensed annually and are supported by medication carousels, anesthesia workstations, and automated dispensing cabinets. The hospital has a fully implemented electronic medical record across the institution. Pharmacists are involved in complex medical management, integrated into multidisciplinary teams and provide services such as therapeutic drug monitoring, patient counseling, drug information, medication reconciliation and acute emergency response.