Clinical Coordinator – Ambulatory Oncology Service
The Johns Hopkins Hospital, Sidney Kimmel Comprehensive Cancer Center
The Clinical Coordinator for the Ambulatory Oncology Service provides patient care services and prescription dispensing coordination for our Ambulatory Oncology patient population at the Johns Hopkins Hospital, Johns Hopkins Bayview Medical Center, and Johns Hopkins Green Spring Station campuses.
Major initiatives within the Ambulatory Oncology service line include optimization of workflow and operations to support optimal patient care, collaboration with providers and pharmacist colleagues to streamline processes, and continuous service improvement to align with the goals of the program.
This role will also:
Maintain and development relationships with patients, other practitioners, departments, and organizations
Manage patients and their medications
Focus and enhance customer satisfaction and complaint resolution
Lead communication efforts targeted at both staff and patients of the Sidney Kimmel Comprehensive Cancer Center and Outpatient Pharmacies
Assure continued performance with the supervision of staff, monitoring of patients, and efficient “workflow”
Effectively support technicians in their assigned roles through clear concise answers, monitoring “workflow”, and mentoring
Serve as a key connection between the clinical care teams (nurses, providers, social work, case management, etc.), Medication Access Team, and Outpatient Pharmacy to ensure positive relations and collaboration
Tricia Schneider, PharmD, MBA
Clinical Pharmacy Manager, Weinberg Community Pharmacy
About Johns Hopkins Care at Home; The Johns Hopkins Hospital
Johns Hopkins Care at Home is a diverse and inclusive, fully integrated member of Johns Hopkins Medicine serving as an integral component of the healthcare continuum by supporting the JHM mission of safe, quality patient care, education and research. JHCH strives to be the pre-eminent home care provider to the Johns Hopkins community in a diverse and inclusive environment by integrating comprehensive home care services and products through a single point of access, utilizing clinical expertise and exhibiting outstanding service excellence.