As a Pharmacy Technician, Specialty Pharmacy, you will provide high-touch, patient-centric care to drive an exceptional experience for patients enrolled in the ChristianaCare Specialty Pharmacy Program. PRINCIPLE DUTIES AND RESPONSIBILITIES: Serves as the patient and their caregiver's primary point of contact for the ChristianaCare Specialty Pharmacy Program.Triages and coordinates the patient's and their caregiver's needs to escalate issues to the appropriate clinical or non-clinical resources both internally and externally of the organization.Develops relationships with patients and their caregivers to provide an exceptional and en