The Pharmacy Operations Manager, is responsible for overseeing the provision of medications to area patients and leading pharmacists, pharmacy technician supervisors, pharmacy technicians, and pharmacy interns completing this work . This individual assumes primary responsibility and accountability for the provision of safe, effective and timely medication preparation and delivery in a consistent and reliable manner. This manager is responsible for daily operations, personnel management and quality oversight of the central or perioperative pharmacy and is accountable for appropriate financial and human resource utilization in these areas. The Pharmacy Operations Manager will actively monitor and, when appropriate, implement improvements in operational efficiency, quality control and financial performance. Briefly, this manager sets the standard for excellence for the department’s perioperative pharmacy or central pharmacy distribution services, and designs pharmacy operations to support patient-centered care and clinical pharmacy programs collaboratively, safely and effectively.
The Pharmacy Operations Manager reports to the Director of Pharmacy Operations and works closely with other operations and clinical managers to advance pharmacy practice and patient care services throughout the institution. This manager will also work closely with the Pharmacy Information Systems team, providers, and nursing leadership to ensure pharmacy systems are optimized and properly maintained. This manager will also work with the Chief Pharmacy Officer and the pharmacy leadership team in the development of department goals. They will collaborate with other managers and colleagues throughout MGH to facilitate the accomplishment of local and organization goals.
For additional information and to apply: MGH Careers
Education:
Graduate of ACPE accredited college of pharmacy required
MS Pharmacy Administration, MBA, MHA or other advanced degree preferred
Training and Experience:
Completion of an ASHP-accredited PGY1 and PGY2 administrative residency program OR experience (3-4 years) of institutional pharmacy practice required
Specialized administrative residency training and/or two years management experience in acute care pharmacy setting preferred
Licensure and Certifications:
Licensed or eligible for licensure to practice pharmacy in the Commonwealth of Massachusetts required
Massachusetts General Hospital (MGH) is a 1,045-bed, academic teaching hospital in Boston, MA. It is the largest hospital in New England, and the third oldest in the United States. Consistently ranked as one of the top hospitals in the nation by US News & World Report, Mass General’s history and achievements have earned it a reputation as one of the foremost medical centers in the world for centuries. The hospital's reputation dates as far back as 1846, when the first public demonstration of the use of ether as an anesthetic during surgery took place in the Mass General Ether Dome. MGH is affiliated with Harvard Medical School and conducts the largest hospital-based research program in the U.S. MGH is part of Mass General Brigham which is the health system established by Mass General and Brigham and Women’s Health in the late 1990’s. Currently, Mass General Brigham is made up of 12 hospitals located in Massachusetts and New Hampshire.
Department of Pharmacy: Established in 1845, the Mass General Department of Pharmacy provides innovative and comprehensive direct patient care and operational services to the inpatient hospital and numerous outpatient clinics. The Department of Ph...armacy encompasses a staff of approximately 350 full-time employees, a $450 million annual drug budget, and 15 locations, including the Main Inpatient Pharmacy, Operating Room Pharmacy, Wang Outpatient Pharmacy, Yawkey Ambulatory Oncology Infusion Pharmacy, General and Oncology Clinical Trials Pharmacy, as well as numerous outpatient and ambulatory oncology pharmacies off-campus. Over 9 million medication doses are dispensed annually and are supported by medication carousels, anesthesia workstations, and automated dispensing cabinets. The hospital has a fully implemented electronic medical record across the institution. Pharmacists are involved in complex medical management, integrated into multidisciplinary teams and provide services such as therapeutic drug monitoring, patient counseling, drug information, medication reconciliation and acute emergency response.