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Pharmacy Technician
The primary function will be to process patient requests appropriately, applying knowledge of pharmacy practice, VHA national scheduling guidelines, VA regulations, outpatient pharmacy and hospital procedures while seeking assistance from clinical staff when request are beyond their scope of practice. Duties include but are not limited to: Answers phone calls related to refill, renewal, and tracking of medications, medication disposal processes; scheduling, rescheduling and cancelling appointments and/or consults; triaging patient requests and document patient contact information; forwards information or requests to the appropriate health care professional as needed. Advanced technical knowledge of medication brand names, generic names/chemical names, non-formulary, general and special st
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