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Pharmacy Technician (Call Center)
This position functions within the Pharmacy Service at the Columbia VA Health Care System located in Columbia, South Carolina. The Columbia VA Health Care System is currently recruiting for the position of Call Center Pharmacy Technician. The incumbent will be assigned to the pharmacy call center. The incumbent will provide prompt, direct, and comprehensive telephone support to veteran patients regarding prescription related issues and concerns. Telephone support activities include: inquiries on refill and mailed prescription status; clarification related to medication refill frequencies, refill compliance, and eligibility; processing medication refills; submitting medication renewal request; inquiries on address, telephone number, and allergy information verification; communication and c
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